Welcome to Moospace Healing Store!\nWe are an online shop based in Taiwan. Before placing an order, overseas customers are kindly asked to carefully read the following terms and conditions. By placing an order and checking the consent box at checkout, you agree to all the guidelines and policies outlined below.<\/p>\n\nCurrently, we offer international shipping to Hong Kong, Macau, Singapore, and Malaysia, which can be selected directly during checkout.\nIf you are located in other regions and would like to make a purchase, please contact us first. We will assist you in checking available courier services and shipping fees for your location.<\/p>\n
\t\t\tThe international payment service has been resumed as of March 15, 2023.\nIf you have any questions, please feel free to contact us.\t\t<\/p>\n
We support international credit card payments through Taiwan\u2019s NewebPay secure payment platform, ensuring safety and reliability.\nAll issuing banks are accepted, with support for VISA, MasterCard, and JCB.<\/p>\n<\/li>\n<\/ul>\n
\t\t\tAir courier fees are subject to change at any time, and we reserve the right to make adjustments without prior notice.\t\t<\/p>\n
Shipping starts from NT$240 and is calculated based on the items in your order. The actual shipping fee will be displayed at checkout.<\/p>\n
Order Size & Weight Limits:
\n
Length \u00d7 Width \u00d7 Height (cm) \u00f7 6,000 = Volumetric Weight (kg)<\/p>\n<\/li>\n
0.5kg: NT$180 \u2013 NT$220
\nFor each additional 0.5kg: approx. NT$60 \u2013 NT$70
\n (The above rates are subject to fluctuation based on SF Express official pricing. The actual shipping fee of the day will be displayed at checkout.)<\/p>\n
[Notice] For orders exceeding NT$5,000, SF Express shipping is not available, as it is beyond SF\u2019s insured value coverage. Such orders will be shipped via Chunghwa Post International Airmail Parcel instead.<\/p>\n\nPlease note: SF Express does not provide insurance coverage for minerals\/crystals beyond their value limit. This means loss, damage, or breakage caused during delivery will not be compensated.\nAlthough our original policy was to discontinue SF Express service, we still keep it available for customers who prefer this option \u2014 but only for orders within NT$5,000.<\/p>\n
Order Regulations:
\n
\n1. Length + Width + Height \u2264 60 cm
\n2.\u5982\u679c\u60a8\u7684\u5730\u5740\u5728\u9806\u8c50\u901f\u904b\u6240\u5217\u7684\u504f\u9060\u52a0\u8cbb\u5340\uff0c\u53ef\u80fd\u6703\u5411\u60a8\u984d\u5916\u6536\u53d6\u8cbb\u7528<\/p>\n<\/li>\n
If the order\u2019s weight or volumetric size exceeds the above limits, or in the event of special circumstances, or if the courier company updates its shipping policies resulting in additional charges or service termination, we will contact you to adjust your order accordingly.\n<\/p>\n<\/li>\n<\/ul>\n
\t\t\tAir courier fees are subject to change at any time, and we reserve the right to make adjustments without prior notice.\t\t<\/p>\n
Shipping starts from NT$270 and is calculated based on the items in your order. The actual shipping fee will be displayed at checkout.<\/p>\n
Order Size & Weight Limits:
\n
Length \u00d7 Width \u00d7 Height (cm) \u00f7 6,000 = Volumetric Weight (kg)<\/p>\n<\/li>\n
0.5kg\uff1aNT$230-NT$270
\nFor each additional 0.5kg: +NT$70 \u2013 NT$80
\n (The above rates are subject to fluctuation based on SF Express official pricing. The actual shipping fee of the day will be displayed at checkout.)<\/p>\n
[Notice] For orders exceeding NT$5,000, SF Express shipping is not available, as it is beyond SF\u2019s insured value coverage. Such orders will be shipped via Chunghwa Post International Airmail Parcel instead.<\/p>\n\nPlease note: SF Express does not provide insurance coverage for minerals\/crystals beyond their value limit. This means loss, damage, or breakage caused during delivery will not be compensated.\nAlthough our original policy was to discontinue SF Express service, we still keep it available for customers who prefer this option \u2014 but only for orders within NT$5,000.<\/p>\n
Order Regulations:
\n
\n1. Length + Width + Height \u2264 60 cm
\n2. If your shipping address falls within SF Express\u2019s designated remote surcharge areas, an additional fee will be charged.<\/p>\n<\/li>\n
If the order\u2019s weight or volumetric size exceeds the above limits, or in the event of special circumstances, or if the courier company updates its shipping policies resulting in additional charges or service termination, we will contact you to adjust your order accordingly.<\/p>\n<\/li>\n<\/ul>\n
\t\t\tAir courier fees are subject to change at any time, and we reserve the right to make adjustments without prior notice.\t\t<\/p>\n
Shipping starts from NT$190 and is calculated based on the items in your order. The actual shipping fee will be displayed at checkout.<\/p>\n
Order Size & Weight Limits:
\n
Length \u00d7 Width \u00d7 Height (cm) \u00f7 6,000 = Volumetric Weight (kg)<\/p>\n<\/li>\n
If the order\u2019s weight or volumetric size exceeds the above limits, or in the event of special circumstances, or if the courier company updates its shipping policies resulting in additional charges or service termination, we will contact you to adjust your order accordingly.<\/p>\n<\/li>\n<\/ul>\n
\t\t\tAir courier fees are subject to change at any time, and we reserve the right to make adjustments without prior notice.\t\t<\/p>\n
Shipping starts from NT$250 and is calculated based on the items in your order. The actual shipping fee will be displayed at checkout.<\/p>\n
Order Size & Weight Limits:
\n
Length \u00d7 Width \u00d7 Height (cm) \u00f7 6,000 = Volumetric Weight (kg)<\/p>\n<\/li>\n
If the order\u2019s weight or volumetric size exceeds the above limits, or in the event of special circumstances, or if the courier company updates its shipping policies resulting in additional charges or service termination, we will contact you to adjust your order accordingly.<\/p>\n<\/li>\n<\/ul>\n
If customs duties or related fees are incurred when the product arrives in your country, they shall be borne by the customer.<\/p>\n<\/li>\n
If your address falls within the remote surcharge area designated by the selected courier, an additional fee may apply.<\/p>\n<\/li>\n<\/ul>\n
All crystal and mineral items are in stock. Orders will be shipped within 2 business days after payment is confirmed.<\/p>\nFor other non-crystal\/mineral products, the shipping time will follow the information indicated on the product page.\nAll timeframes are calculated in business days and do not include weekends or public holidays.<\/p>\n<\/li>\n
In the event of force majeure factors\u2014such as natural disasters, increased order volume during holidays, or logistics-related issues\u2014that cause shipping delays, our customer service team will promptly notify you to confirm the updated schedule.<\/p>\n<\/li>\n<\/ul>\n
For overseas orders, returns and exchanges are generally not accepted.<\/p>\nHowever, if your order arrives damaged or with incorrect items, please contact us. Based on your preference, we will arrange either a replacement shipment or a refund.<\/p>","protected":false},"excerpt":{"rendered":"
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