{"id":3996,"date":"2019-11-23T13:17:14","date_gmt":"2019-11-23T05:17:14","guid":{"rendered":"https:\/\/moogrid.tw\/?page_id=3996"},"modified":"2026-09-24T23:31:27","modified_gmt":"2026-09-24T15:31:27","slug":"purchase-notes","status":"publish","type":"page","link":"https:\/\/quantumatom24.com\/en\/purchase-notes\/","title":{"rendered":"Purchase Guidelines"},"content":{"rendered":"<p>\u6b61\u8fce\u60a8\u4f86\u5230\u539f\u5b50\u91cf\u5b5024\uff0c\u8cfc\u7269\u524d\u8acb\u52d9\u5fc5\u8a73\u8b80\u4e0b\u5217\u8aaa\u660e\uff0c\u4ee5\u4f5c\u70ba\u96d9\u65b9\u8cb7\u8ce3\u4e4b\u7d04\u5b9a\u689d\u6b3e\uff0c\u4e00\u65e6\u4e0b\u55ae\uff0c\u5373\u4ee3\u8868\u60a8\u540c\u610f\u4e0b\u65b9\u6240\u6709\u7684\u7d04\u5b9a\u8207\u9808\u77e5<\/p>\n<h3>Sales Information<\/h3>\n<p class=\"translation-block\">All crystal stones are in stock. An order will only be officially confirmed once the checkout process is successfully completed. (If you close the page during checkout, the order will remain in a \u201cPending Payment\u201d status. You may go to the Member Orders section to complete the payment or cancel the order.)\n\nOrders that are confirmed and paid will be shipped within two business days. For orders placed with the convenience store pickup &amp; pay on delivery option, shipment will also be arranged within two business days after the order is confirmed.\n\nBusiness days do not include weekends and public holidays.<\/p>\n<ul>\n<li>In the Member Area \u2192 My Orders section on the website, you can view your orders. The order page will show the shipping status: before shipment it will display \u201cProcessing\u201d, and after shipment it will display \u201cShipped\u201d. Once your order has been shipped, the system will send you a shipping notification email with the tracking number, and the tracking number will also be updated in the My Orders section.<\/li>\n<li>Once a product is purchased, it will be removed from the store\u2019s listings. If you would like to revisit the product page of your purchased item, you can do so in the Member Area \u2192 My Orders section. On the order page, the product name is displayed as a clickable link that will take you directly to the product page.\n\nAlternatively, you can open the Order Confirmation Email we sent you, which also contains links to the product pages of the items you purchased.<\/li>\n<\/ul>\n<h3>Packaging<\/h3>\n<p>\u6c34\u6676\u7926\u77f3\u7686\u6703\u4ee5\u9ad8\u539a\u5ea6\u9632\u649e\u6c23\u6ce1\u5305\u88f9\uff0c\u4e26\u4ee5\u52a0\u539a\u786c\u5ea6\u9632\u649e\u6297\u58d3\u7684\u7d19\u7bb1\u88dd\u8f09\u5bc4\u51fa<\/p>\n<h3>About Size<\/h3>\n<p>All sizes are measured manually. Due to differences in measuring tools and methods, slight discrepancies may occur. Please kindly understand and refer to the actual product as the final standard.<\/p>\n<h3>About Color Difference<\/h3>\n<p>All product photos are taken of the actual items. Due to differences in lighting, angles, and display screens, slight color variations may occur. Please understand and refer to the actual product as the final standard.<\/p>\n<h3>Natural Mineral Patterns<\/h3>\n<p>Raw crystal stones naturally come with unique patterns and shapes, such as keyholes, mountain-like markings, internal inclusions like veils or fissures, and other natural textures. They are not polished gemstones with smooth surfaces. Since crystals are considered energetic items, returns and exchanges are not accepted. Please watch the product video carefully and make your purchase decision with caution.<\/p>\n<h3>About Crystal Photography<\/h3>\n<p>The photos are taken in a studio environment using professional high color-rendering lighting to capture the crystals as close to their natural appearance as possible. However, Azeztulite and other crystal stones may have reflective surfaces or partially transparent areas that create different refractions depending on the angle and lighting.\n\nAs a result, in addition to slight color variations that may occur due to differences in display screens, the crystal you receive may also appear with slightly different luster, reflections, refractions, or brightness depending on the lighting conditions of your environment.\n\nPlease understand that crystals are not opaque, single-color objects, so variations in appearance are natural. We also encourage you to view your crystals under different lighting, as they will reveal many fascinating changes.<\/p>\n<h3>Payment Methods<\/h3>\n<h4>Credit Card Payment<\/h4>\n<p>We support both domestic and international credit cards through the NewebPay (Taiwan Neweb Technologies) payment gateway, ensuring secure and reliable transactions. All issuing banks are accepted, with support for VISA, MasterCard, and JCB card networks.<\/p>\n<h4>ATM<\/h4>\n<p>We provide virtual account numbers from multiple banks for you to choose from. You may complete your payment via a physical ATM or your online banking transfer service. After payment, the system will automatically verify the transaction, so there is no need to manually report your payment.<\/p>\n<h4>Convenience Store Pickup &amp; Pay on Delivery<\/h4>\n<p>We offer both 7-Eleven and FamilyMart convenience stores for pickup and payment. If you fail to pick up and pay for your package within the designated time, and the package is returned twice, your right to use the Convenience Store Pickup &amp; Pay on Delivery option will be revoked. Should you continue to select this option at checkout, your order will be canceled.<\/p>\n<h3>Shipping Fee<\/h3>\n<p>If the weight or size of your purchased items exceeds the limits allowed for convenience store pickup, or if the order amount exceeds the store\u2019s insurance coverage, only postal or home delivery options will be available at checkout.<strong>Free shipping on orders over NT$2,000 (limited to Taiwan\u2019s main island and selected offshore islands).<\/strong><\/p>\n<h4>Postal Parcel (within 5 kg)<\/h4>\n<p>Taiwan Main Island (Standard Temperature): NT$70 per order (Length + Width + Height \u2264 60 cm)<br \/>\nOffshore Islands (Standard Temperature): NT$100 per order (Length + Width + Height \u2264 60 cm)<\/p>\n<h4>Postal Parcel (5 kg \u2013 10 kg)<\/h4>\n<p>Taiwan Main Island (Standard Temperature): NT$90 per order (Length + Width + Height \u2264 90 cm)<br \/>\nOffshore Islands (Standard Temperature): NT$125 per order (Length + Width + Height \u2264 90 cm)<\/p>\n<h3>Delay Notification<\/h3>\n<p>In the event of force majeure factors\u2014such as natural disasters, increased order volume during holidays, or logistics-related issues\u2014that cause shipping delays, our customer service team will promptly notify you to confirm the updated schedule.<\/p>\n<h3>Invoice Information<\/h3>\n<p><strong>\u4f7f\u7528\u7b2c\u4e09\u65b9Ezpay\u96f2\u7aef\u96fb\u5b50\u767c\u7968\u670d\u52d9\uff0c\u8a02\u55ae\u7d50\u5e33\u9801\u9762\u53ef\u4ee5\u81ea\u884c\u9078\u64c7\u500b\u4eba\u7528\u96fb\u5b50\u767c\u7968\uff5c\u516c\u53f8\u7528\u96fb\u5b50\u767c\u7968\uff5c\u6350\u8d08\u3002<br \/>\n<\/strong><\/p>\n<p>If you choose a Personal Electronic Invoice, you may enter your electronic invoice carrier information directly. If you do not have a personal carrier (such as a mobile barcode or Citizen Digital Certificate), you may use the Ezpay Member Carrier, and Ezpay will notify you according to regulations in the event of a winning invoice.\n\nIf you need a Company Electronic Invoice, please select this option and provide your company name and tax ID number. Ezpay will issue the invoice with your company tax ID and send it to you by email.<strong>Electronic invoices are issued after the order is confirmed and the shipment is completed. Once your order has been shipped, the system will send you both a shipping notification email and an invoice issuance notification.<\/strong><\/p>\n<h3>165 Anti-Fraud Hotline (Taiwan)<\/h3>\n<p>To prevent fraud, please be aware:<\/p>\n<p>\u539f\u5b50\u91cf\u5b5024\u4e0d\u6703\u4e3b\u52d5\u4ee5\u96fb\u8a71\u8981\u6c42\u60a8\u81f3ATM\u89e3\u9664\u8a2d\u5b9a\uff0c\u4ea6\u4e0d\u6703\u8981\u6c42\u63d0\u4f9b\u4fe1\u7528\u5361\u80cc\u9762\u7684\u5ba2\u670d\u96fb\u8a71\uff1b\u82e5\u63a5\u5230\u5047\u5192\u539f\u5b50\u91cf\u5b5024\u5ba2\u670d\u6216\u662f\u9280\u884c\u4eba\u54e1\u96fb\u8a71\uff0c\u8aaa\u60a8\u7684\u8a02\u55ae\u91d1\u984d\u5206\u671f\u4ed8\u6b3e\u6216\u6263\u6b3e\u5931\u6557\uff0c\u6216\u9700\u66f4\u6539\u7d50\u5e33\u65b9\u5f0f\u7b49\u540d\u7fa9\uff0c\u8acb\u60a8\u63d0\u4f9b\u5e33\u6236(\u9664\u975e\u60a8\u9700\u9000\u8ca8\u4e14\u4e0b\u8a02\u7576\u6642\u975e\u63a1\u7528\u4fe1\u7528\u5361\u7d50\u5e33)\u3001\u4fe1\u7528\u5361\u8cc7\u6599\u6216\u64cd\u4f5cATM\u8f49\u5e33\u532f\u6b3e\uff0c\u8acb\u63d0\u9ad8\u8b66\u89ba\uff01<\/p>\n<p>\u8a02\u55ae\u51fa\u8ca8\u76f8\u95dc\u8cc7\u8a0a\u6216\u9047\u7279\u6b8a\u60c5\u6cc1\u9700\u4e3b\u52d5\u806f\u7e6b\u60a8\u6642\uff0c\u539f\u5b50\u91cf\u5b5024\u7d71\u4e00\u4f7f\u7528\u96fb\u5b50\u90f5\u4ef6\u901a\u77e5\u806f\u7e6b\u60a8\uff08\u82e5\u60a8\u6709\u4e3b\u52d5\u900f\u904eFB messenger\u6216Line\u5b98\u65b9\u5e33\u865f\u806f\u7e6b\u6211\u5011\uff0c\u6211\u5011\u624d\u6703\u76f4\u63a5\u900f\u904e\u6b64\u985e\u901a\u8a0a\u8edf\u9ad4\u9032\u884c\u56de\u8986\uff09\uff0c\u4e0d\u6703\u64a5\u6253\u96fb\u8a71\u6216\u4f7f\u7528\u4efb\u4f55\u901a\u8a0a\u8edf\u9ad4\uff0c\u56e0\u6b64\u8acb\u52d9\u5fc5\u78ba\u5be6\u7559\u4e0b\u6b63\u78ba\u7684\u96fb\u5b50\u90f5\u4ef6\uff0c\u5c0d\u65bc\u975e\u4e0a\u8ff0\u60c5\u6cc1\u8207\u7ba1\u9053\u4e4b\u806f\u7e6b\uff0c\u8acb\u52ff\u7406\u6703\u3002<\/p>\n<p>If your order encounters a special situation that requires a response from you, we will first contact you via email. Only if we cannot reach you through email will we send you an SMS message.\nPlease note that we will never ask you to provide any personal financial information under any circumstances.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u6b61\u8fce\u60a8\u4f86\u5230\u539f\u5b50\u91cf\u5b5024\uff0c\u8cfc\u7269\u524d\u8acb\u52d9\u5fc5\u8a73\u8b80\u4e0b\u5217\u8aaa\u660e\uff0c\u4ee5\u4f5c\u70ba\u96d9\u65b9\u8cb7\u8ce3\u4e4b\u7d04\u5b9a\u689d\u6b3e\uff0c\u4e00\u65e6\u4e0b\u55ae\uff0c\u5373\u4ee3\u8868\u60a8\u540c\u610f\u4e0b\u65b9\u6240\u6709\u7684\u7d04 [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3996","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/quantumatom24.com\/en\/wp-json\/wp\/v2\/pages\/3996","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/quantumatom24.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/quantumatom24.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/quantumatom24.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quantumatom24.com\/en\/wp-json\/wp\/v2\/comments?post=3996"}],"version-history":[{"count":4,"href":"https:\/\/quantumatom24.com\/en\/wp-json\/wp\/v2\/pages\/3996\/revisions"}],"predecessor-version":[{"id":40620,"href":"https:\/\/quantumatom24.com\/en\/wp-json\/wp\/v2\/pages\/3996\/revisions\/40620"}],"wp:attachment":[{"href":"https:\/\/quantumatom24.com\/en\/wp-json\/wp\/v2\/media?parent=3996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}